At FreeSiteCrew, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (freesitecrew.com), use our free resources, tools, support, or contact us.
We are committed to transparency and complying with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
1. Who We Are
- FreeSiteCrew is operated by FastCow Hosting Limited, a company registered in England and Wales.
- Our registered address is Hamilton House, 4a The Avenue, London, United Kingdom, E4 9LD.
- You can contact us at info@freesitecrew.com or via our contact form.
- We are the data controller responsible for your personal data.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly: Name, email address, phone number, business details, or any messages when you fill out contact forms, request free support, sign up for resources, or communicate with us.
- Automatically collected information: IP address, browser type, device information, pages visited, and referral sources via cookies and similar technologies (e.g., Google Analytics).
- From third parties: If you interact with us via social media or other platforms, we may receive basic profile information.
- We do not collect sensitive personal data (e.g., health, race, or political opinions) unless you voluntarily provide it.
3. How We Use Your Information
We use your data for legitimate purposes, including:
- To respond to inquiries and provide free support, guidance, or resources.
- To improve our website, services, and user experience.
- To send occasional updates, tips, or news about web design (only with your consent; you can unsubscribe anytime).
- To analyse site usage and prevent fraud or abuse.
- To comply with legal obligations.
Our lawful bases under UK GDPR include consent (for marketing), contract necessity (for support requests), and legitimate interests (for site improvements and security).
4. Cookies and Tracking
We use essential cookies for site functionality and analytics cookies (e.g., Google Analytics) to understand visitor behaviour.
You can manage cookies via your browser settings. For more details, see our Cookie Policy
5. Sharing Your Information
We do not sell your personal data. We may share it with:Trusted service providers (e.g., hosting providers, email tools like Mailchimp, analytics services) who are contractually bound to protect it.
Legal authorities if required by law.
6. Data Retention
- We keep personal data only as long as necessary:
- Contact form submissions: Up to 2 years for follow-up.
- Analytics data: Anonymised after 26 months (Google Analytics default).
We delete or anonymise data when no longer needed.
7. Your Rights
Under UK GDPR, you have rights to:
- Access your data.
- Rectify inaccuracies.
- Erase data (right to be forgotten).
- Restrict or object to processing.
- Data portability.
- Withdraw consent (e.g., for marketing).
To exercise these, contact us at info@freesitecrew.com. We respond within one month.
You can also complain to the Information Commissioner’s Office (ico.org.uk).
8. Security
We use appropriate technical measures (e.g., encryption, secure servers) to protect your data, but no online transmission is 100% secure.
9. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices—check their policies.
10. Changes to This Policy
We may update this policy. Significant changes will be notified via email or site notice. Check back regularly.
11. Contact Us
Questions? Email info@freesitecrew.com or use our contact form.
Thank you for trusting FreeSiteCrew—we’re here to help you build great websites while respecting your privacy.
